Privacy

Privacy Policy

Facial images are sensitive personal data. This page explains exactly how FaceAge handles yours.

What we collect

Your first name, email address, age, an optional phone number, the three photos you upload, and the assessment results generated from them. We also collect standard analytics about how the site is used.

What your images are used for

Your photos are used for one purpose: producing your FaceAge Report. They are not sold, not published, and not shared with advertisers.

How long images are stored, and deletion

Photos are retained only as long as needed to generate and re-display your report, and no longer than 90 days by default. You can delete them at any time from My Report using Delete My Photos. Deleting your account removes your photos, report and lead record.

AI model training

We do not use customer facial photos for model training without explicit opt-in consent. Opting in is never required to buy or view your report, and you may withdraw consent at any time.

Who has access

Access is limited to the small number of authorized personnel who operate the service, and to infrastructure providers that store data on our behalf under contract. Photos are never sent by email, and result emails contain no facial images.

Payments

Payments are processed by Stripe. FaceAge never receives or stores raw card details. We retain only the payment and customer references needed for receipts and support.

Your rights

You may request access to your data, a copy of it, correction, or deletion. Use Download My Data, Delete My Photos and Delete My Account on the My Report page, or contact us.

Marketing

If you opt in, we may email you about your results, follow-up offers and healthy-aging content. Every email includes an unsubscribe link.

Security

Data is stored using encrypted, access-controlled storage. No system is perfectly secure, so we limit what we collect and how long we keep it.